SkillWallah Edu. Tech.

Skill Wallah CRM is a powerful, multi-tenant and role-based customer relationship management platform specifically designed for educational institutes, coaching centers, and franchise-based businesses. The system helps organizations digitize and streamline their entire operational workflow including lead management, student admissions, course enrollments, and fee tracking. The platform is built with a robust 4-level role-based access control system that ensures each user gets access only to relevant data and functionalities. This enhances security, improves operational clarity, and enables efficient collaboration across different levels such as Super Admin, Admin, Staff, and Franchise/Branch Users. Each role has a dedicated dashboard tailored to their responsibilities. Skill Wallah CRM supports multi-branch and franchise operations through its multi-tenant architecture, allowing multiple institutes or branches to operate independently under a single system.

Users log in to the system based on their assigned roles. Leads are captured and managed within the CRM, where staff can track inquiries, follow-ups, and conversions. Once a lead is converted, student admission and course enrollment are processed within the system. Admins and staff can manage fees, track payments, and generate reports. Franchise or branch users operate within their own isolated data environment. The system provides dashboards with real-time data, notifications, and task management to ensure smooth day-to-day operations.